Политика возврата средств
Return & Refund Policy
Please review our policy carefully before placing an order.
1. Size Selection
Customers are responsible for reviewing the size chart and product description before placing an order.
Sizing may vary between brands and sneaker models. For this reason, detailed sizing information is provided on every product page.
All size charts reflect the actual sizing of the product accurately.
2. Returns & Exchanges
We do not offer returns, refunds, or exchanges due to incorrect size selection or change of mind.
As an international online store, international shipping and exchange logistics involve significant costs and processing times.
3. Defective or Incorrect Items
If you receive an incorrect or defective item, please contact us within 24 hours of delivery with clear photos of the issue.
Refunds or replacements are only provided in cases where:
- the wrong item was sent
- the item arrived damaged
- the item has a manufacturing defect
4. Condition of Claims
Items showing signs of wear, use, damage, or alteration may not qualify for replacement or refund.
5. Agreement to Policy
By placing an order, you acknowledge and agree to this policy, including all sizing and shipping terms.